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Privacy & Cookies

This Privacy and Cookies Policy is intended to explain how Superizza collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes. 

SuperPizza, headquartered at Rua de Antero de Quental 504, 4200-196 Porto, is responsible for the website, undertakes to guarantee the privacy and protection of the personal data of customers and visitors, following all the legal and regulatory rules in force.

Superizza reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data are processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed at Superizza, and it is advisable to check it periodically to check for any updates or changes.

Guiding Principles 

The main objective of this policy is to consolidate the relationship of trust and proximity between Superizza and its customers. It also aims to demonstrate transparency in the processing of data collected and inform all customers of their rights and how they can exercise them, as holders of personal data. 

Legal base

Superpizza acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection - RGPD) and the applicable data protection legislation, in all processes involving the processing of data personal.

According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.” 

data protection

We use several measures that aim to guarantee the security of the information collected, the protection of the personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.

As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.

The data that is collected
Customer registration or purchase

Upon registration or purchase at Superizza, the following data is collected: e-mail, name, address, postcode, location, telephone number and NIF. The data collected through the customer's purchase process will be processed automatically and are intended for the processing of orders, such as the dispatch of orders or the issuing of invoices.


When subscribing to the Superizza Newsletter, the following data is collected: name and e-mail.

contact form

Superizza may also request personal data in the contact forms, namely the name, e-mail and other information that the visitor provides us. 

Navigation in Superizza

Data related to browsing the store is also always collected. Examples of this type of data are device and browser information (browser), network information and IP address.

Purpose for which the data is collected

Personal data are collected and processed in order to fulfill the purposes indicated below:

Service delivery:
Compliance with tax obligations
shipment of orders
order handling
Resolution of problems such as cancellation, return of products or refund of the value of products and/or services in accordance with the law in force
Customer support: clarification of doubts about products, the functioning of Superizza or any other question requested by the customer
Direct Marketing (e.g. email marketing):

In order for the customer to be up to date on order status or any news at Superizza, we can send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information on the processing of registered orders.

For marketing purposes, at Superizza we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.

Marketing communications are carried out after and with the prior consent of the customer.

In any and all cases, Superizza seeks to ensure that the information and data collected and used are suitable for the purposes described and that they do not constitute an invasion of the customer's privacy.

When do we collect the data?

Data is collected when a customer registers with Superizza, subscribes to the newsletter, fills in the contact form, registers an order or while browsing the store.

What are your rights and how can you exercise them?

The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with Superizza, by submitting an order sent to the following address {store contact email}. The customer can also file a complaint with the National Commission for Data Protection (CNPD).


Superizza is required to retain information for tax and audit purposes in accordance with applicable law.

SuperPizza keeps your data for [INTRODUCE RETENTION PERIOD] due to specific requirements and practices inherent to Superizza and its sector of activity, or until the customer requests that they be deleted from the database.

The holder may, at any time, request to access, rectify or delete their personal data by sending an email to

If the customer registers with Superizza, he can check, edit or delete his personal information at any time from the customer area at Superizza.

At the request of the customer, Superizza can change certain customer data associated with registered orders.

data sharing

Superizza does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.

Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of Superizza.

Superizza may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.


Superizza uses cookies on the website. The cookies used do not collect information that identifies the visitor, but about how he interacts with the store's website.

The data collected is used for statistical purposes, providing and improving the service and user experience.

What types of cookies are used?
Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: Store user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it
Third Party Cookies: These cookies are created from third party services such as Google, Youtube, Facebook, among others. Can be used to show you advertising related to your actions on the website

For any question related to the protection of your personal data or about the cookies used, you can contact us at the following address:

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