top of page

Terms and Conditions

These General Conditions are intended to regulate the terms and conditions by which the Superpizza store, a legal person with NIF ........, headquartered at Rua de Antero de Quental, 504, 4200-196 Porto, (hereinafter “Superpizza”) will govern.

Superizza's service consists of making available and supplying a set of products and/or services, in order to allow the user, to whom the status of customer is attributed, to order and purchase online the products presented therein.

By using Superizza, it implies full acceptance and agreement with all the parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access SuperPizza.

Superpizza reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.

Product and pricing information.

Superpizza informs customers about the characteristics, descriptions, images or videos of each product and/or service on each available page.

Superizza concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may apply.

Information about products, prices, content, images, videos, promotional campaigns and services may be updated and changed by Superizza at any time.

Superpizza is a registered online store, and the service provided is the responsibility of SuperPizza.

The content, domain, information present and made available on Superizza are the property of SuperPizza or have been granted to it, and are therefore protected by copyright and related rights.

Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Superizza.

The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other laws applicable to the use of images, videos, content , etc. without the express approval of Superizza.

Superizza cannot be held responsible for any misuse of such products.

Superizza offers the following payment methods:

credit and debit card

Bank transfer

On Collection

After payment is completed, Superpizza will proceed with a standard check, so that it is possible to process and ship the order. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.

Conditions of purchase at Superpizza Availability of products:

All products and/or services available at Superpizza can be purchased, except in cases of shortages or stock limitations, as well as made-to-order products, whose availability may vary.

Products may become unavailable without prior notice, but under these circumstances they will be duly identified on Superpizza.

In the event that the product is no longer available after the purchase has been completed, Superpizza undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with them.

Order cancellation:

The customer may cancel an order placed while it is being processed. You are requested to inform Superpizza through the following e-mail contact:

If the cancellation request has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it.

Superpizza is not responsible for possible delays in handling order cancellations.

Superpizza reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond Superpizza's control.


The customer may submit a complaint regarding any question, act, information or service provided regarding Superpizza through the e-mail contact or through the electronic Complaints Book available at the link: https://www.livroreclamacoes .pt.


When creating and using the Superpizza account, the customer is responsible for maintaining the account, confidentiality and for all activity arising from his account.

Please check the Privacy and Cookie Policy.

Applicable law - jurisdiction
This contract is subject to Portuguese law and legislation in force.


bottom of page